KnackCity Privacy Policy

Last Updated: 19th November, 2025

KnackCity (“we”, “our”, “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your information.


1. Information We Collect

A. Personal Information

  • Name
  • Email
  • Profile information
  • Phone number (if provided)
  • User ID

B. Content You Upload

  • Job images
  • Job details (title, description, time, rate, radius)
  • Google Maps job location (NOT your device GPS)
  • Posts
  • Chat messages

C. Device & Usage Data

  • Device type
  • IP address
  • App interactions
  • Crash logs
  • Notification tokens

D. Third-Party Services

  • Google Maps API
  • Firebase Cloud Messaging

2. How We Use Your Information

  • To create/manage your account
  • To allow job posting and sharing
  • To enable chat communication
  • To send push notifications
  • To improve app performance/features
  • To prevent fraud or misuse

We do NOT sell your personal information.

3. Camera & Photo Access

Required only for uploading job, profile, or post images.

4. Location Information

KnackCity does NOT track your personal GPS location.
We ONLY store the location you manually choose on Google Maps while creating a job.

5. Push Notifications

We use Firebase to send alerts for:

  • Job postings
  • Offers
  • Job status updates
  • Chat messages

6. Sharing of Information

We may share data with:

  • Firebase
  • Google Maps API
  • Technical service providers

We do NOT sell or share data with advertisers.

7. Children’s Privacy

KnackCity is not intended for children under 13.
We do not knowingly collect data from children under 13. If found, the account will be deleted.

8. Data Retention

Data is kept while your account is active. You may request deletion at any time.

9. Your Rights

  • Request data access
  • Request correction
  • Request deletion of your account/data

10. Security

We use secure Firebase storage, encrypted communication, and reasonable safety measures. However, no method is 100% secure.

11. Changes to This Policy

We may update this Privacy Policy. Changes will be notified in the app.